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Frequently Asked Questions

What is Fibernet™?

Last Updated: Jan 05, 2016 03:01PM SGT

Viewqwest Fibernet™ uses fiber optic cables that carry digital information by light. Fiber optic cables are made from strands of glass as thin as a human hair.

• A fiber optic cable is silica (glass) composite which permits the transmission of data over longer distances and at higher bandwidths (data rates) than copper based infrastructure. Signals travel along fiber with little loss, and are also immune to electromagnetic interference, compared to copper wires.


• This means faster connectivity. Endless possibilities like downloading music and movies, playing games, social networking and can simultaneously be supported with fiber optic technology.

• As optical fibers are designed to send vast amounts of information at the speed of light, you will have what we call the 4 “NO's”.

• No drop in speed when your whole family is online

• No lag when you are battling to save the world…online

• Minimal/no buffering when you stream films, videos

• No more having to wait hours for your downloads

Furthermore, Fibernet™ also comes with the following features, available to all subscribers regardless of the plan you choose.

• 24/7 customer services by phone and email.

• Your own static IPv4 address, providing greater network stability and control over your home network


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