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Frequently Asked Questions

I'm not sure if i missed the NetLink Trust letter for my FTP, how can i check?

Last Updated: Jan 08, 2015 12:16PM SGT

If you don't have the Fiber Termination Point (FTP) in your house and you are not sure whether or not you missed the letter and thus the free FTP installation by NetLink Trust, you can send an e-mail to sales@viewqwest.com and our customer service officers will be happy to let you know the status of your residence.

If you did miss the free installation, NetLink Trust will unfortunately charge you to install the FTP. The charges are $235.40 if you live in a high-rise building, and $481.50 if you live in a landed property - inclusive of GST.

Once you signup, we will deal with NetLink Trust directly for you to arrange the installation of your FTP and, subsequently, your service.

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