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Frequently Asked Questions

How long does it take after signup for my service to be installed?

Last Updated: Jan 08, 2015 10:53AM SGT
Generally it takes around 2-3 weeks after signup for the service to be installed.

The main reason for the delay is because we have to book a date with NetLink Trust for your line to be activated (essentially, for NetLink Trust to connect it to our network in the backend).

We will always book the earliest date available, however we hope you understand that we must operate under the constrains of their calendar.
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